New Age Style Crystal Point Pendants-New Age Crystal Jewelry-New Age Metaphysical Crystal Pendants
New Age Style Crystal Point Pendants-New Age Crystal Jewelry-New Age Metaphysical Crystal Pendants
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Agate Night Lights
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Nummulite Oceanic Fossil Stone Egg With Stand
Nummulite Oceanic Fossil Stone Egg With Stand
$39.99
$35.99
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Shipping, Gift Orders & Returns Shipping, Gift Orders & Returns
Shipping Policy - U.S. Customers Only:

Sorry, at this time we DO NOT sell to, accept orders, or ship outside the United States due to strict USPS (United States Postal Service) postal guidelines and the ever changing customs laws which prohibit the shipment of jewelry and gemstones to certain countries. This also applies to gift orders.

We DO NOT ship to P. O. Boxes or correctional institutions of any kind.

When you create an account with us, or place an order, you must sign up/provide us with a physical street address for shipping that can be verified via the USPS (United States Postal Service).

Additionally, your name, shipping address and email MUST match your confirmed/registered name, shipping address and email as listed in PayPal. A PayPal confirmed address is when a buyer's credit card billing and shipping addresses are the same. Shipping to a confirmed name and address helps both us and our customers to guard against stolen credit cards and helps to prevent identity theft.

IMPORTANT NOTICE - PayPal requires that we ship orders to the confirmed/registered shipping address as listed with PayPal on the PayPal Transaction Details. So if you already have a PayPal account and have recently moved, changed your name, shipping address, or email address please go to PayPal and update your information BEFORE you continue with the check out process on our web site and place an order with us - thanks!

Please note that the processing of your order will be delayed if we are unable to verify your shipping address with the USPS, you sign up/provide us with a P.O. Box as your shipping address, or if the name, shipping address or email address you provide us with when you create your account does not match your confirmed/registered name, shipping address or email address in PayPal. If this occurs, we will contact you via email stating there is a problem with your order and request that you email us back to confirm/verify your shipping address, or provide us with a physical street address for shipping. We will not process or ship your order until we receive said email verification.

In the case of gift orders, you (the purchaser) must provide us with a physical street address for the recipient that can be verified via the USPS (United States Postal Service). We DO NOT ship to P. O. Boxes or correctional institutions of any kind. If we are unable to verify the recipient's address via the USPS, or if you provide us with a P.O. Box as a shipping address for the recipient, we will contact you (the purchaser) via email stating there is a problem with your gift order and request that you email us back to confirm/verify the recipient's shipping address, or provide us with the recipient's physical street address for shipping. We will not process or ship your gift order until we receive said email verification. Please scroll down on this page for our complete gift order policy.

IMPORTANT NOTICE - If we have a question or problem with your order we will contact you via email or by telephone for clarification and/or correction. It is very important that you give us your correct 10 digit telephone number, an alternate 10 digit telephone number (NO fake telephone numbers please) and a working email address - one that you check on a daily/regular basis, and please, if your ISP (Internet Service Provider) has set up spam blocking filters, please add our email address - sales@azuremoonjewelry.com to your list of friendly/allowable email addresses.

USPS Shipping Options:

All orders are shipped via the USPS (United States Postal Service) using either First Class Mail or Priority Mail, which is determined by the total package weight. We also offer Priority Mail Express (formerly Express Mail) for faster delivery. USPS Tracking (formerly USPS Delivery Confirmation) is added to all orders at no additional cost.

First Class Mail is used for packages weighing up to 13 ounces, with delivery being an average of 3 to 4 days (not guaranteed) from the date of shipment, not including weekends or official U.S. holidays.

Priority Mail is used for packages weighing from 14 ounces up to 50 pounds (the maximum weight we will ship), with delivery being an average of 2 to 3 days (not guaranteed) from the date of shipment, not including weekends and official U.S. holidays.

Priority Mail Express (formerly Express Mail) is used for any package weighing up to 50 pounds (the maximum weight we will ship), with delivery being an average of 1 to 2 days (not guaranteed) from the date of shipment, not including weekends and official U.S. holidays.

Please note that our Priority Mail Express cut off time is 5:00 PM CST (Central Standard Time) Monday through Friday. We will ship Priority Mail Express orders out the same day they are received, provided said orders are received by 5:00 PM CST and barring any problems that may delay the processing of your order (i.e., your delivery/shipping address does not match your confirmed delivery/shipping address as listed with PayPal, or we are unable to verify your delivery/shipping address with the USPS, etc.). If you select Priority Mail Express and submit an order after 5:00 PM CST your order/parcel should be delivered on the second day.

USPS Tracking (formerly USPS Delivery Confirmation) provides both us and the customer with verification of the time, date, city and zip code of delivery, or if delivery was attempted but not successful with the date and time of the attempt.

Prior to shipment customers will be sent an email from the USPS with a Tracking Number for their order/parcel. Customers can then check the status of their shipment by entering their USPS Tracking Number in the "Track" window on the home page of www.usps.com.

We ship the majority of our merchandise in boxes and generally, said boxes do not fit in an average size residential mailbox. If no one is home to accept the delivery of a package, the USPS will leave a peach colored Delivery Receipt (PS Form 3849, "Sorry We Missed You") at the delivery address showing that the parcel is being held at the addressee's local Post Office. The addressee must pick up the package from the post office listed on the PS Form 3849, or complete the "Redeliver" portion of PS Form 3849 and place said form in their mailbox to have the package redelivered.

Please note - the USPS does not automatically redeliver packages sent by First Class Mail or Priority Mail - only for Priority Mail Express (formerly Express Mail).

For Priority Mail Express, a peach colored Delivery Reciept (PS Form 3849, "Sorry We Missed You") is left after the first delivery attempt. A second delivery attempt is automatically made the next working day unless the customer requests a different redelivery date or goes to their local Post Office to pick up the mailpiece.

A return date will also be written in the Final Notice section of the Delivery Receipt (PS Form 3849), when the second notice is delivered. The return date is the date your mailpiece will be returned to us/the sender, unless you arrange for redelivery of your mail or pickup your mail at your local Post Office on or before this date.

IMPORTANT NOTICE - If the customer, or gift recipient fails to pick up from, or arrange to have their package/order redelivered by the USPS by the date specified and the package/order is returned to us, we will contact the customer and/or purchaser via email once said package/order has been safely returned to us. If the customer and/or purchaser still wishes to receive the merchandise, we will then issue a PayPal Invoice to the customer and/or purchaser for the cost of USPS shipping in order to ship the package/order a second time, PLUS a USPS Signature Confirmation service fee of $2.20 and an additional $2.00 handling fee. Once we receive full payment via PayPal for the PayPal Invoice, we will ship the package/order a second time and notify the customer and/or purchaser via email that their package/order has been shipped.

If the customer and/or purchaser, fails to pay the full amount of the PayPal Invoice within 30 days from the date the PayPal Invoice was issued, we will issue a partial refund via the customer's and/or purchaser's PayPal account in U.S. dollars for the original purchase price only of each item(s) ordered, less a $5.00 per item restocking fee.

The original shipping and handling charges are not, and will not be refunded. We are not responsible for damage caused, or packages lost by the USPS during shipment.

Please DO NOT ask us to put a note on a package, i.e., leave by back door, leave on back porch, etc. The USPS postal carriers have no obligation to honor any such note and it is sometimes an indication of fraud.

We DO NOT ship to PO Boxes or correctional institutions of any kind.

Shipping charges are computed using the calculated weight of your order (rounded up to the nearest whole ounce/pound), shipping destination and based on the actual published rates from the USPS, including all carrier surcharges if applicable.

In addition to the calculated shipping charges, we have an additional $2.00 handling fee per order, which is automatically added during check out. Further, Wisconsin residents must pay sales tax of 5.6%, which is automatically added during check out.

All orders are shipped within 24-48 hours after FULL payment is received, barring any problems or questions with an order. Please note that eCheck payments usually take 3 to 5 business days to clear both the customer's and our PayPal accounts, and therefore, we will only process and ship an eCheck order after full payment is received. Additionally, USPS delivery of orders being shipped to a rural address may take longer than stated by the USPS. Please allow 8 to 10 working days for delivery from the date of shipment before contacting us.

Placed An Order, But You Have Not Received It Yet?

If you have placed an order with us and were notified by us that your order has been shipped, but have not received your order/package after 10 working days from the date of shipment:

1 - Check the status of your shipment on the USPS web site by entering the USPS Tracking number sent to you via email by the USPS and also by us when your order was shipped in the "Track" window of the home page at www.usps.com.

2 - If your shipment is shown as delivered on the USPS web site, please contact your local USPS post office to check if they are holding the package for pick up.

If you have completed both instructions listed above and you still have not received your order/shipment, it is the customers responsibility to file a claim with the USPS for a lost package/parcel, or to contact your local police department to report your package/parcel as stolen.

We verify/confirm the delivery of each of our shipments via the USPS web site "Track" page. The USPS records the delivery time, date, city and zip code of every package we ship. We trust that information is true and correct, and that the package did indeed arrive safely at the correct destination at the time, date, city and zip code specified by the USPS.

We are not responsible for merchandise/packages lost during shipment, nor for merchandise/packages misplaced or stolen upon delivery at the customer's or gift recipient's address. We will not issue any refunds for merchandise/packages lost during shipment, nor for merchandise/packages misplaced or stolen upon delivery at the customer's or gift recipient's address.

Gift Order Policy:

If you would like to send a gift from Azure Moon Jewelry And Gifts, please adhere to the following guidelines and instructions:

Sorry, at this time we DO NOT sell to, accept orders, or ship outside the United States due to strict new USPS (United States Postal Service) postal guidelines and new customs laws which prohibit the shipment of jewelry to certain countries. This also applies to gift orders.

We DO NOT ship to P.O. Boxes or correctional institutions of any kind.

Sorry - gift wrapping is NOT available.

As with all orders, you (the purchaser) must provide both us and PayPal with a physical street address for the gift recipient that can be verified via the USPS (United States Postal Service). Once you are transferred to PayPal there will be a field for you (the purchaser) to complete with the gift recipient's name and address. This delivery/shipping address MUST match the delivery/shipping address you provided us on our web site in order for both us and you (the purchaser) to be covered by PayPal Buyer and PayPal Seller Protection and in order for us to ship the order.

If we are unable to verify the gift recipient's address via the USPS, or if you provide us with a P.O. Box as a shipping address for the gift recipient, we will contact you (the purchaser) via email stating there is a problem with your gift order and request that you email us back to confirm/verify the gift recipient's shipping address, or provide us with the gift recipient's physical street address for shipping. We will not process or ship your gift order until we receive said email verification.

Once you've finished shopping and have either created a new account, or logged into your existing account, you will be taken to our "Delivery Information" page.

Under the "Shipping Address" section, click on the "Change Address" button. This will take you to a second "Delivery Information" page with your shipping address listed at the top.

To send your order as a gift, complete the "New Shipping Address" fields for the recipient/whom you wish to send the order to and click on "Continue".

Next, please confirm the "Shipping Address" shown - the name and address of whom you wish to send the gift to. If incorrect, click on "Change Address" and make the necessary correction(s).

If the "Shipping Address" of the gift recipient is correct, please inform us that this is gift by adding a comment to the "Add Comments About Your Order" section. For example, "This is a gift order".

Please Note - Once you are transferred to PayPal there will be a field for you (the purchaser) to complete with the gift recipient's delivery/shipping address. This delivery/shipping address MUST match the delivery/shipping address you provided us on our web site in order for both us and you (the purchaser) to be covered by PayPal Buyer and PayPal Seller Protection and in order for us to ship the order.

Prior to shipping, we will remove any price tags from the merchandise and include a sales receipt without any prices listed, as well as two of our business cards in the package. We will send the purchaser the Sales Reciept via USPS First Class Mail.

IMPORTANT NOTICE - If we have a question or problem with your gift order we will contact you via email or by telephone for clarification and/or correction. It is very important that you give us your correct 10 digit telephone number, an alternate 10 digit telephone number (NO fake telephone numbers please) and a working email address - one that you check on a daily/regular basis, and please, if your ISP (Internet Service Provider) has set up spam blocking filters, please add our email address - sales@azuremoonjewelry.com to your list of friendly/allowable email addresses.

Sorry - gift wrapping is NOT available.

Return Policy:

At Azure Moon Jewelry And Gifts, we strive to exceed your expectations, provide our customers with exceptional quality products and excellent customer service. Quite simply, we want all of our customers to be happy customers and completely satisfied with their purchase. However, if you are not 100% satisfied with any item received, please contact us first and be sure to adhere to the following guidelines:

All sales are FINAL on candles, incense, clearance and liquidation items. We do not offer exchanges or refunds on candles, incense, clearance or liquidation items.

Please be aware that the majority of our merchandise is one of a kind, and therefore, is not available for exchange.

Please note that due to the very nature of gemstones, there may be inherent differences/natural inclusions within the gemstones. Said differences/inclusions are not considered a defect, or damaged, but rather a characteristic of the natural beauty and wonder of the earth's geology.

Please thoroughly inspect all merchandise upon arrival. Any incorrect, missing, damaged, or defective merchandise must be reported to us within 24 hours of the date and time of delivery/receipt at the customer's or gift recipient's address, or within 24 hours of the date and time the customer or gift recipient picked up/received the incorrect, missing, damaged, or defective merchandise/parcel at the post office, as recorded by the USPS. Claims made after 24 hours of the date and time of delivery/receipt at the customer's or gift recipient's address, or after 24 hours of the date and time of when the customer or gift recipient picked up/received the merchandise/parcel at the post office, as recorded by the USPS will not be honored and no monetary refund will be issued. When reporting incorrect, missing, damaged or defective items, please include your full name, address, telephone number, email address, order number, method of payment and specify which item or items are incorrect, missing, damaged or defective.

In the unlikely event that merchandise was damaged in shipment, or defective, please retain ALL items, including ALL broken pieces, the original packaging materials (zip top bags, earring cards, silver boxes, bubble wrap, packing peanuts, etc.), the original sales receipt and the original shipping box, as all of these items will have to be returned to us and then inspected by the USPS in order to satisfy a damaged in shipment claim with the USPS. We are not responsible for damage caused by the USPS during shipment.

Please scroll down to view our complete policy on Returning Damaged Or Defective Merchandise.

Please DO NOT return any incorrect, damaged or defective merchandise without contacting us first so we can provide the necessary instructions for returning merchandise and to ensure the return will be processed smoothly. Any and all merchandise returned to us without prior authorization will not be accepted, returned to sender and no return will be processed, no monetary refund will be issued and the sale will be considered final.

Parcels/packages containing orders/merchandise that were ordered and shipped from us that are refused for whatever reason upon delivery and returned to us without prior authorization will not be accepted, returned to sender and no return will be processed, no monetary refund will be issued and the sale will be considered final. Please note that if any type of notation is made upon the parcel/package and/or shipping label prior to returning it to us, we will not be able to return said parcel/package to the customer and we will keep the parcel/package contents. We will not process a return, no monetary refund will be issued and the sale will be considered final. Futhermore, should the contents/merchandise inside the unauthorized returned parcel/package arrive damaged or defective, or there is merchandise missing, we will open a dispute with PayPal and issue the customer/purchaser a PayPal Invoice for the full dollar amount of the merchandise that was damaged, defective, and/or missing, plus our handling fee, the original cost of USPS shipping and Wisconsin sales tax if applicable.

We will accept return of non-damaged/non-defective merchandise if notification is made within seven (7) days of receipt at the customer's or the gift recipient's address. You must return the item(s) to us within fourteen (14) days of receipt at the customer's or gift recipient's address, or we will not accept and/or process the return, cancel the Return Merchandise Authorization and the sale will be considered final. Any merchandise returned after the fourteen (14) day return period will not be accepted, returned to sender, no return will be processed, no monetary refund will be issued and the sale will be considered final.

In the case of gift orders, if the gift recipient would like to return an item, the same guidelines for returning an item listed below also apply, however, we will only refund the purchaser's PayPal account in U.S. dollars for the original purchase price only and any State of Wisconsin sales tax, if applicable. We will not issue any monetary refund to the gift recipient.

Returning Non-Damaged/Non-Defective Merchandise:

If you wish to return a non-damaged/non-defective item, please contact us first and be sure to adhere to the following guidelines:

Please DO NOT return any non-damaged/non-defective merchandise without contacting us first so we can provide the necessary instructions for returning the merchandise to us and also to ensure the return will be processed smoothly. Any merchandise returned to us without prior Return Merchandise Authorization, or after the Return Date Deadline specified by us will not be accepted, returned to sender, no return will be processed, no monetary refund will be issued and the sale will be considered final.

To return non-damaged/non-defective merchandise, please contact us within seven (7) days of receipt at the customer's or gift recipient's address with the reason for return and include your/the customer's or the gift recipient's full name, address, telephone number, order number and method of payment. We will send a confirming e-mail to the customer/purchaser or gift recipient with the necessary instructions for returning merchandise to us, along with a Return Date Deadline (the date the merchandise must be received by us at our shop). The original or a photocopy of the sales receipt or the packing slip must be included with the return merchandise. You must return the merchandise within fourteen (14) days from the date of receipt at the customer's or the gift recipient's address, and/or by the Return Date Deadline specified by us in the confirming email. Merchandise returned after the fourteen (14) day Return Date Deadline, will not be accepted, returned to sender, no return will be processed, no monetary refund will be issued and the sale will be considered final.

Merchandise returned must be in new, unused, original, resalable condition and in the original packaging (zip top bags, earring cards, silver boxes, etc.) and packaged with the same care we used to ship it to you (wrapped in bubble wrap and packaged securely with packing peanuts). Used items are NOT returnable or refundable. Items that are used for one time events, photography, props, party centerpieces, etc. are considered used and not returnable or refundable. Sales to advertising agencies, photographers, event planners, etc. are final.

All merchandise must be returned to us in a sturdy box, postage prepaid and insured for the full value of said merchandise, as we are not, and will not be responsible for packages lost or damaged in the return mail. Any such claim should be directed to the carrier that was entrusted with the return of your package. Any merchandise returned to us that is damaged in the return mail is the sole responsibility of the customer/purchaser and will be returned to sender, no return will be processed, no monetary refund will be issued and the sale will be considered final.

We do not accept returns that arrive C.O.D., postage due, or that are not insured for the full value of the merchandise. Any merchandise returned in a condition other than new, unused, original or resalable, arrives C.O.D., postage due, not fully insured, or is returned in anything other than a sturdy box as specified will not be accepted, returned to sender, no return will be processed, no monetary refund will be issued and the sale will be considered final. The cost of return shipping and insurance shall be the sole responsibility of the customer/purchaser.

Once the merchandise has been safely returned to and thoroughly inspected by us, we will issue a refund to the customer's PayPal account in U.S. dollars for the original purchase price only and any State of Wisconsin sales tax, if applicable. In the case of a gift order, if the gift recipient would like to return an item, the same guidelines for returning an item listed above also apply, however, we will only refund the purchaser's PayPal account in U.S. dollars for the original purchase price only and any State of Wisconsin sales tax, if applicable. We will not issue any monetary refund to the gift recipient. Please allow up to seven (7) business days from the date we receive the returned merchandise back at our shop to receive your refund and also allow one (1) to two (2) billing cycles (if applicable) for the refund to appear on your bank or credit card statement.

The original shipping and handling charges to and from us are not, and will not be refunded.

We reserve the right to refuse the return of any and all merchandise that has not been in full compliance of our Return Policy.

Returning Damaged Or Defective Merchandise:

We go to great lengths to thoroughly inspect and carefully package all of our merchandise prior to shipment to ensure that it will arrive safely at your door. However, despite all of our precautions, packages and/or merchandise unfortunately may be damaged during USPS shipping. Once any merchandise leaves our premises, we cannot be held responsible for any damage that may occur during the USPS shipping process, but rest assured that we will work with you to rectify the problem as soon as possible.

Please thoroughly inspect all merchandise upon arrival. If you receive an item or items that were damaged in shipping, or receive an item or items that you feel may be defective, you must contact us within 24 hours of the date and time of delivery/receipt at the customer's or gift recipient's address, or within 24 hours of the date and time the customer or gift recipient picked up/received the damaged, or defective merchandise/parcel at the post office, as recorded by the USPS and we will provide you with the necessary instructions for returning the item(s). When reporting damaged or defective items, please include your full name, address, telephone number, email address, order number, method of payment and specify which item or items are incorrect, missing, damaged or defective. Claims made after 24 hours of the date and time of delivery/receipt at the customer's or gift recipient's address, or after 24 hours of the date and time of when the customer or gift recipient picked up/received the merchandise/parcel at the post office, as recorded by the USPS and the USPS Delivery Confirmation service will not be honored and no monetary refund will be issued.

In order for us to satisfy a claim with the USPS for items damaged during shipping, or for items you feel may be defective, we ask that you please adhere to the following guidelines:

Please be aware that the majority of our merchandise is one of a kind, and therefore, is not available for exchange.

Please note that due to the very nature of gemstones, there may be inherent differences/natural inclusions within the gemstones. Said differences/inclusions are not considered a defect, or damaged, but rather a characteristic of the natural beauty and wonder of the earth's geology.

Please DO NOT return any damaged or defective merchandise without contacting us first so we can provide the necessary instructions for returning the damaged or defective merchandise to us and to ensure the return will be processed smoothly. Any and all merchandise returned to us without prior authorization will not be accepted, returned to sender and no return will be processed, no monetary refund will be issued and the sale will be considered final.

When reporting damaged or defective items, please contact us and include your (the purchaser's) full name, address, telephone number, email address, order number, method of payment and specify which item or items were damaged in shipment or defective.

Please retain ALL items, including ALL broken pieces, the original packaging materials (zip top bags, earring cards, silver boxes, bubble wrap, packing peanuts, etc.), the original sales receipt and the original shipping box, as all of these items will have to be returned to us and then inspected by the USPS in order to satisfy a damaged in shipment claim with the USPS. We are not responsible for damage caused by the USPS during shipment.

We will send a confirming e-mail to the customer/purchaser or gift recipient with the necessary instructions for returning the damaged or defective merchandise to us, along with a Return Date Deadline (the date the damaged or defective merchandise must be received by us at our shop). The original sales receipt must be included with the return merchandise. You must return the damaged or defective merchandise to us within fourteen (14) days from the date of receipt at the customer's or the gift recipient's address, and/or by the Return Date Deadline specified by us in the confirming email. Damaged or defective merchandise returned after the fourteen (14) day Return Date Deadline, will not be accepted, returned to sender, no return will be processed, no monetary refund will be issued and the sale will be considered final.

When returning damaged or defective merchandise to us, you MUST include all damaged or defective item(s), including ALL broken pieces, the original packaging materials (zip top bags, earring cards, silver boxes, bubble wrap, packing peanuts, etc.), the original sales receipt and the original shipping box.

All damaged or defective merchandise MUST be securely repackaged within the original shipping box and then placed inside of a SECOND, slightly larger, sturdy box (you may need to add additional packing materials so that the interior/original shipping box is secure). DO NOT place or adhere any type of label, packaging tape or writing over the original shipping label on the original shipping box. We will NOT accept any damaged or defective merchandise that is returned to us solely in the original shipping box and labeled Return To Sender. Any damaged or defective item(s) returned to us in solely in the original shipping box will be returned to sender, no return will be processed, no monetary refund will be issued and the sale will be considered final.

DO NOT return any damaged or defective items to us in a padded envelope, as further damage may occur in the return shipment. Any damaged or defective item(s) returned to us in a padded envelope will NOT be accepted, returned to sender, no return will be processed, no monetary refund will be issued and the sale will be considered final.

The damaged or defective item(s) must be returned to us POSTAGE PREPAID AND INSURED FOR THE FULL VALUE OF SAID MERCHANDISE via USPS Priority Mail with the printed USPS postage sticker/amount of postage paid clearly visible and legible. We do not accept returns via C.O.D., or postage due. Additionally, we strongly advise the customer/purchaser to also purchase USPS Tracking (formerly Delivery Confirmation) at the time of mailing as we are not, and will not be responsible for packages lost in the return mail. Any such claim is the responsibility of the customer/purchaser and should be directed to the USPS who was entrusted with the return of your package.

Once the merchandise has been safely returned to and thoroughly inspected by us, if we determine that the item(s) were indeed damaged during shipment, or defective, we will issue a refund to the customer's, or in the case of a gift order, the purchaser's PayPal account in U.S. dollars for the original purchase price only, State of Wisconsin sales tax, if applicable and the USPS Priority Mail return shipping cost specified on the printed USPS postage sticker on the return package. In the case of a gift order, if the gift recipient would like to return a damaged or defective item, the same guidelines for returning a damaged or defective item listed above also apply, however, we will only refund the purchaser's PayPal account in U.S. dollars for the original purchase price only, State of Wisconsin sales tax, if applicable and the USPS Priority Mail return shipping cost specified on the printed USPS postage sticker on the return package. We will not issue any monetary refund to the gift recipient. Please allow up to seven (7) business days from the date we receive the returned merchandise back at our shop to receive your refund and also allow one (1) to two (2) billing cycles (if applicable) for the refund to appear on your bank or credit card statement.

Please note that once an item or items are returned and inspected by us if we determine that an item or items were NOT damaged during shipment, or are not defective, we will notify the customer/purchaser of said finding via email. We will then issue a refund to the customer's, or in the case of a gift order, the purchaser's PayPal account in U.S. dollars for the original purchase price only plus any State of Wisconsin sales tax, if applicable.

The original shipping and handling charges to and from us are not, and will not be refunded.

We reserve the right to refuse any return of merchandise that is not in full compliance of our Return Policy.

ATTENTION PARENTS - Since our sales are made online and payment/credit card authorization is done electronically via PayPal, we have no way of knowing, or verifying the age of the purchaser. We WILL NOT refund any monies, or accept the return of merchandise that has been purchased by a child without the approval of his or her parents or guardians.

THERE ARE ABSOLUTELY NO EXCEPTIONS TO THESE TERMS.

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